Frequently Asked Questions

The answers to our most frequently asked questions

SUMMER 2020 HOLIDAY CAMPS AVAILABLE NOW

You can now book your child’s places on our GYM STARS, SPORTS STARS, and SOCCER STARS holiday camps.

Our adult fitness, gymnastics, and dance classes are currently unavailable, but you can still join our waiting list to reserve your place on one of our gymnastics classes. You won’t pay anything until we are up and running again, and you have completed your no obligation free trial.

In the meantime, why not check out our Home Fitness, Gymnastics, and Family Challenge videos.

If we haven’t answered your question below, or should you have any further queries regarding any of our classes, holiday camps, after-school clubs, or parties, please get in touch with us via our Contact Us page.

How do I book adult BodyTone Fitness classes?

We have teamed with Glofox who are one of the leading membership management providers. To book, simply Register with Glofox on our BodyTone Fitness page and book your classes using your credit or debit card, or select Full Membership to access all of our classes for a monthly fee. You will also find our trial offer under the Memberships tab.

You can also book using the Glofox App for IOS or Glofox App for Android (you’ll find us by searching ‘BodyTone Fitness’).
How do I book children's holiday camps and classes?

To book, scroll down to your chosen class or camp in our Kid’s Classes booking schedule and click the blue Info & Booking button.

Click on Book this class or, where free trials are available, click Book your trial.

Please note that to complete your booking you will be asked to log in to your ClassForKids account, or to create an account, if you are not already registered with them.
How can I pay for my child's classes?

All places must be pre-booked online via ClassForKids and you can choose to pay by card, cash, cheque, bank transfer, or with childcare vouchers.

All payment methods are listed on our checkout page, once a booking has been made.

We are registered with all childcare voucher providers, on most classes you can make payment using child’s name as reference. Some classes will require a code which can be obtained by calling or emailing our office.
What should I do if I need to cancel a session?

All cancellations must be made via email to info@juniorsportstars.co.uk.

Your School of Gymnastics or BodyTone Fitness membership can be stopped at any time with 30 days notice. Any payment days that fall within this time period will be charged in full.

All T&Cs, including our cancellation policy, can be viewed at time of booking within our Kid’s Classes booking schedule.
Is there a minimum commitment for classes / memberships?

All children’s classes are on rolling subscriptions. You can cancel at any time with 30 days notice, any payment that fall in this 30 days are chargeable.

All adult BodyTone Fitness membership packages require 30 days notice to cancel a subscription.

After-school clubs are paid for by half term block.

Our holiday camps are invoiced at time of booking, based on the size of your booking.
What should I / my child wear to classes?

For our gymnastics and dance classes, light and comfortable clothing is recommended.

For our sports sessions we ask that you wear warm outdoor kit.

Children are asked to remove their shoes on the black mat just inside the gymnastics area door. No bags, coats, or drinks are allowed in the gymnastics area, and only gymnasts are to enter this room please.
Is there opportunity to enter competitions?

We enter a select group of gymnasts in to several regional competitions each year. We also hold our own yearly in-house gymnastics competitions so that all children can experience the competition environment and showcase their skills.

Each year children are awarded through the British Amateur Gymnastics Association (BAGA) award scheme and our own Star Award scheme.
Can I stay and watch my child’s class?

Of course, we have a relaxing viewing area with coffee and a vending machine where parents can watch all our gymnastics sessions.

Once you have dropped off your child, please wait in the lounge area until the viewing area has cleared from the previous class.

At the end of the class, the wave off will be done from the door in the viewing area. Children will be waved off to you one-by-one with their shoes in hand.
Do I need to stay with my child?

No, you don’t have to stay but most parents like to stay and watch sessions from our parent viewing area.
What should I do if I have a concern or complaint?

All complaints should be forwarded to our Head Office at info@juniorsportstars.co.uk
What is your safeguarding and child protection policy?

You can request copies of our full Policies and Procedures for safeguarding, behaviour, fire evacuation, first aid, and mobile phones, and our Parent and Coaching Staff Code of Conduct via our Contact Us page.
Do I / my child need to be a member to join classes?

British Gymnastics Membership

For any gymnastics sessions following a free trial, your child will require British Gymnastics Membership at a cost of £17 per year. This membership insures your child for the activities and is required for all structured classes (not assisted by a parent).

Visit British Gymnastics to renew your membership or join for the first time.

School of Gymnastics Membership

School of Gymnastics membership is £12 if you join between March-Aug, and £6 if you join between Sept-Feb. Thereafter, membership is £12 every March annually, this fee contributes to the development of the club and ensures that we are providing the very best and latest equipment.

Membership is not required for any of our free trial sessions or our adult classes.